The Art Of Making Conversation
A good
conversationalist is polite and cares about other people. - He/she is well informed and could talk on a variety of subjects.
- Can move the conversation through topics to suit the person or group participating in the conversation.
- Includes other and does not monopolize the conversation.
- Knows the value of eye contact and uses it consistently as he gives you quality attention.
- Doesn’t interrupt, nor does correct another’s grammar or pronunciation in public.
- Knows how to accept and pay compliments gracefully.
A skilled conversationalist understands that
certain subjects are best avoided in casual conversation.
- Controversial issues that could result in emotional differences of opinion, i.e. abortion, politics, religion
- Stories in questionable taste, i.e. Drunkenness behavior
- Gossip that is harmful to people, personally or professionally
- Personal misfortunes
- A person’s age and income
The art
of small talk is regarded as an important business skill
• Small talk
should intrigue, delight, amuse, and fill up time pleasantly
• It’s
purpose is to put people at ease, not to teach, preach, or impress
• People who
appear at ease in conversation attract others to them like a magnet
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| The SHPE Logo (Photo credit: Wikipedia) |
• Utilizing
the “big 5 Ws” will make small talk easy: Who, What, When, Where, Why. They are
the openings to sentences that will get you into a casual conversation with
ease. “How” is another sentence opener: “How long have you been participating
in SHPE?”, “Where do you go to school and what is your major?”
• Be sure to
ask questions that are open ended, not questions that can be answered with just
a “yes” or “no”
• The
questions should be relevant to the function you are attending.
The Art of Listening
The benefits
of listening are:
-You
acknowledge others and often increase their self-esteem
-You
acknowledge yourself and learn a considerable amount about how you think and
feel when you listen to yourself
-You create
a space for the release of tension and stress through the constructive sharing
of thoughts and ideas
-You earn respect and loyalty from those who
work with you
-You
increase your ability to negotiate
-Communicate
that you are listening through gestures, facial expressions, eye contact, and
body Language
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