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Writing formal letters and E-mails
1. In a
formal letter, where should the date go?
Ans. At the top right-hand corner of the page,
under your address. This is the correct answer.
2. Which
beginning does NOT go with a letter that ends with 'Yours faithfully'?
Ans. Dear Ms Adler – This is the correct answer. If
you know the person's name then you don't use 'Yours faithfully'.
3. How should
you end a letter that begins with 'Dear Miss Fahad'?
Ans. Yours sincerely.
4.
"__________ the documents you requested." Which phrase should you use
in a formal letter?
Ans. Please find enclosed – This is the correct
answer. You 'enclose' documents in a letter you send by post.
5.
"__________, Anna". Anna is emailing the CEO of a company. She has
never met her face-to-face so she is
writing formally. Which is the best way for Anna to end the email?
Ans. Regards.
6. "I am
writing to__________". Which of the following could begin the first line
of a formal letter of complaint?
Ans. Express my dissatisfaction with…
