World's 10 best outsourcing providers

The International Association of Outsourcing Professionals (IAOP) announced the 2012 Global Outsourcing 100 rankings earlier this month. Average revenue for 2012 Global Outsourcing 100 providers was $1.6 billion and the growth rate of 6 percent versus 13 percent in 2008. And this growth did not result in a growth of employee count reflecting the tighter employment picture globally. The companies were assessed and judged by an independent panel of outsourcing buyers and academics on its:
1. size and growth,
2. customer references,
3. organizational competencies and
4. Management capabilities.
 
The top ten Companies are:
1. Accenture

Accenture

And Accenture has been named the world’s best outsourcing provider for the fifth consecutive year
2. Infosys Ltd
Indian IT Company Infosys Ltd has been ranked second for its excellent performance across four parameters

3. HCL Technologies

Logo of HCL Technologies

4. CBRE
5. ISS
6. NCR

Wipro Logo

7. Wipro Technologies

8. Capgemini
9. CSC
10. TeleTech

Understanding the BPO Jobs and Culture

Call Center II (Photo credit: Vippman)

Objective

Understanding the BPOs and Call Center

Identify the career option in BPO industry

Identify the future potential & challenges

Business Process Outsourcing (BPO)

 BPO stands for Business Process Outsourcing . It means outsourcing of business processes from developed countries to the developing or third world countries to get faster results and bigger profit margin.

BPO is a hiring venture to take responsibility for a business process.

BPO explained, importance & types of services

BPO in a broader sense means employing an external agency or a third party vendor to get a job done

To attain maximum accuracy

At a comparatively lesser cost

(these days KPO knowledge process outsourcing & LPO legal process outsourcing is also maturing)

Call center types

Top 9 software companies in India

 
1. Tata Consultancy Services

Tata Research Development and Design Centre

2.Wipro

Wipro Logo

 
3. Infosys

4. Tech Mahindra

 
5. HCL Technologies

English: Logo of HCL Technologies

 
6. Patni Computer Systems
7. i-flex Solutions
8. MphasiS
9. L&T Infotech

Chandigarh: BPO - Call Centres

call center (Photo credit: vlima.com)

Mohali, Chandigarh, Panchkula:  comprehensive list with contact address, phone no.

Call Centres International, Call Centres Domestic, Call Centre Training Centres

Dell India Pvt Ltd

Pl No 40-A,Quark City, IndlArea,PH-8b,Mohali, Mohali, Mohali - 160055 (Also serves CHANDIGARH)

Call: +(91)-(172)-5020024

Call Centres, Laptop Repair &Services-Dell, Computer Repairs & Services-Dell

 

Elite

Sco-656-657,2nd/3rd Flr, Sec-70, Mohali,Mohali - 160055 (Also serves CHANDIGARH)  

Call: +(91)-(172)-4640460 Call: +(91)-9876813204

FiveSOL

Scf 45-46, PH II, Mohali, Mohali -160055 (Also serves CHANDIGARH)  

Call: +(91)-(172)-5091996

Call Centres, International Call Centres